iTech identifies carriers using document mapping, a machine learning application that quickly sorts images by property. In combination with OCR, machine learning can recognize specific carriers and apply client-specific rules to each freight bill’s data. This allows for a greater amount of recognition that not only captures data points accurately but does so from unstructured and semi-structured forms with the highest degree of accuracy.

Freight bill auditing requires a combination of processes that previously could only be performed manually. iTech uses robotic process automation (RPA). RPA is trained to perform lookups and check client contracts. Any discounts are applied, and irregularities are fixed. The tedious and time-consuming task of auditing is reduced to a matter of seconds and eliminates human error and oversight.

iTech’s iClarify tool always gives Freight Audit and Payment Companies full control and visibility into the data capture and audit processes. On-demand metrics and analytics surrounding quality and turnaround eliminates the “black box” approach, often associated with outsourcing, and instead provide absolute transparency. iTech clients always know where their freight bills are and when they will be complete.